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ESP not detecting manual jobs

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Article ID: 216184

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Updated On:

Products

ESP Workload Automation

Issue/Introduction

Customer reports that ESP is not detecting manual job submissions. Manual jobs submitted outside of ESP do not complete and release next job. 

Environment

Release : 12.0

Component : CA ESP WORKLOAD AUTOMATION

Cause

Jobs were using a job tracking model that was set to NOTRACK. Jobs using this model will not be tracked.

Resolution

Change job to use tracking model set to TRACK.

Additional Information

https://techdocs.broadcom.com/us/en/ca-mainframe-software/automation/ca-workload-automation-esp-edition/12-0/reference/commands/deftm-command-define-tracking-model.html