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Emergency shutdown due to subtask failure

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Article ID: 216155

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Updated On:

Products

OPS/MVS Event Management & Automation

Issue/Introduction

OPS3259S Product shutdown started due to subtask failure - X'0000CA'   
OPS9532S Emergency product shutdown detected by OPSLOG                 

We had a restart of OPS caused by a subtask abend. OPRQCP+X'00000372' detected at OPRQCP+X'000004AE' 


Environment

Release : 14.0

Component : OPS/MVS

Resolution

The fix to the problem reported with OPS/MVS and the Emergency Shutdown is an IBM APAR that corrects the S878 abends that precipitated the OPSOSF abends, the APAR is PH24569.

If this fix is applied, recommend contacting IBM to evaluate further, as well as providing a tersed copy of the archived OPSLOG along with any dumps provided to Broadcom Support.