UIM data_engine probe is not starting

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

data_engine probe is not starting, and nothing is written in the logs

Environment

Release : 20.3

Component : UIM - DATA_ENGINE

Cause

distsrv probe was not running and data_engine probe has a dependency on distsrv, as you can see from controller.cfg

<data_engine>
   description = Manages Quality of Service Data
   group = SLM
   active = yes
   type = daemon
   command = data_engine.exe
   config = data_engine.cfg
   logfile = data_engine.log
   workdir = probes/slm/data_engine
   start_after = distsrv
   magic_key = GSGuU6Y1qHmLO6sdW1J/8A1pSycuZI2jDqLQZv8qi9bqBaXY6DwEhPptdbKve4ZI
</data_engine>

Resolution

Activated distsrv probe and then data_egine probe also started fine.