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Error message with Windows Agent: "Error: '6 - The handle is invalid."

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Article ID: 216039

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Updated On:

Products

CA Automic One Automation CA Automic Workload Automation - Automation Engine

Issue/Introduction

When file transfer is sent to windows agent below error can appear

U00063012 Failed to remove StatusStore for session '6250876'. Error: '6 - The handle is invalid. >FileChannel.cpp#sys::FileChannel::position:119<'.

Environment

Release : 12.3 AUTOMATION ENGINE

Component : Windows Agent 12.3.4 and 12.3.5

Cause

This is a bug in the windows agent beginning version 12.3.4 upwards

Resolution

Workaround:  remove the .sts files for successful file transfers to minimize the impact in case the agent is restarted.

Resolution: Upgrade to fix version listed below

Automation Engine Windows Agent 12.3.6 - Available