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How to check CA Service Point mobile app version number

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Article ID: 216032

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Updated On:

Products

CA Service Management - Service Desk Manager

Issue/Introduction

This tech doc explains how end users can check their CA Service Point mobile app version to make sure they are on the latest version.

Environment

Release : 17.3

Component : SERVICE DESK MANAGER

Resolution

End users can check the version number this way: settings-->apps and scroll down and click on CA Service Point and on next screen scroll down to bottom and the version number is there showing "Version xx"

Additional Information

As of 5/27/2021, the latest version is 1.1 and previous version is 1.0