The Issue is with JCP REST authentication. When using Automic REST API the user is getting invalid credentials as a response from Automic frequently.
When the user is trying to make a REST API call, receiving the below error.
HTTP/1.1 401 Unauthorized
Date: Wed, 24 Mar 2021 00:00:48 GMT
WWW-Authenticate: Basic realm="AUTOMIC"
"code" : 45254,
"error" : "The credentials are not valid.",
"details" : "No detail information available."
Steps to reproduce the problem.
1. Log in to AWI
2. Executing REST API jobs
3. Resulting in the error, intermittently.
Automation Engine: 12.3
Follow the below resolution options to resolve the error.
Step1: Set parallelDBconnections=10 in the ucsrv.ini
Step2: Increase minPoolSize to 36