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RA Web Service REST agent does not start.

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Article ID: 215971

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

The RA Web Service REST agent does not start on Unix/Linux. The log file shows the following error message:

U02013307 Failed to store the component 'WEBSERVICEREST' in the file system of the Agent.

Environment

Release : 4.5

Component : RA WEB SERVICE REST

Cause

Configuration.

Resolution

The agent/bin/cache directory is owned by root.

Once this is changed the agent can be started again:

chown -R user:group cache