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Unable to create Risks for Idea, Projects and Custom Investments on 15.9.2

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Article ID: 215960

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

After upgrade to 15.9.2 receive a System Error when attempting to create Risks for Idea, Projects and Custom Investments.

STEPS TO REPRODUCE: 

  1. Login to Modern User Experience (MUX) and navigate to Ideas
  2. Create new or use one of the existing ideas
  3. Click on Risks tab and attempt to create a risk
  4. Observe System error. Contact system administrator.

Note: Same issue when creating Risks from projects and CIT, as well as from Classic from Projects

Expected Results: Should be able to successfully create Risks

Actual Results: Unable to create Risk, getting system error

Error message in logs:

ERROR 2021-05-19 16:28:26,286 [http-nio-80-exec-94] niku.xql2 (clarity:admin:43170497__E69EA1C3-4047-4BED-86C4-B50E5794F971:PPM_REST_API) Internal Processing exception
com.niku.union.persistence.PersistenceException: 
SQL error code: 0
Error message: ERROR: syntax error at or near "="
  Position: 28

Environment

Release : 15.9.2

Component : CA PPM SAAS PROJECT MANAGEMENT

Cause

Caused by DE60991

Resolution

Fixed in 15.9.3 and patch 15.9.2.1

Fixed for SAAS customers only in prepatch 15.9.2.1_PRE_2.6_1.5.2.4

Additional Information

See also: Projects known issues for Clarity