Receiving "Unable to print" error in View when trying to use the 'J' command to print report

Products

• View
• Deliver

Issue/Introduction

In View using mode EXP, when a user tries to print a report using the 'J ' command, they get an error saying "Unable to print" up in the top right corner of the screen. When they press PF1 to see the LONG version of this error they see: "Userid not authorized to print the selected sysout".

Cause

The REPRT indicator was set to 'N' for the users DISTID in Deliver. 

Resolution

1. Access the Deliver - Report Definition Attributes panel for the report.

2. Select option D - Distribution specifications. 

3. Locate the persons DISTID, then scroll to the right until you see the 'Reprt' column/parameter field.

4. Set the value for REPRT, for this specific DISTID, to either a 'Y' or BLANK it out, if you want this person to be able to print the report from View. 

• Reprt - Specifies whether recipients can reprint the report within View.

  Valid values are Y, N, and Blank.

Additional Information

Deliver 14.0 Documentation - Specify Report Attributes