Client login fail with out of memory messages in WA dSeries (DE) logs

Products

• CA Workload Automation DE

Issue/Introduction

Users may be unable to login with this message:

20XXXXXX 00:00:12.345 [essential] [ERROR] WSS_acceptor, port 7500: [2021-05-23_11:48:55.209] Uncaught Exception in Thread[WSS_acceptor, port 7300,5,WORKSTATION_SVR]
java.lang.OutOfMemoryError: Java heap space

Environment

Release : 12.2

Component :

Cause

The JRE is not able to acquire adequate memory

Resolution

Increase memory on host/server.  Users may also decrease the memory if DE server is using less memory than total allocated.  

 

 

Additional Information

See this KD on how to change JAVA HEAP in dSeries (DE).