search cancel

CPs becoming unresponsive every couple of days.

book

Article ID: 215848

calendar_today

Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

CP processes become unresponsive, show up as gray (inactive) in the Administration view and need to be restarted to connect again. 

Environment

Release : 12.3

Component : AUTOMATION ENGINE

Cause

Unknown.

Resolution

Setting the SMGR_AUTO_SCAN to NO in the UC_SYSTEM_SETTINGS in client 0 fixed this behavior.