DWH version is wrong (different from Clarity)
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Article ID: 215830
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Updated On:
Products
Clarity PPM On Premise
Clarity PPM SaaS
Issue/Introduction
The DWH shows the version is different from Clarity, they are mismatched
Resolution
- Drop the current DWH schema
- Restore a new DWH schema, using the backup from $clarity/database/backups
- For Oracle this would be: dwh_oracle_base, for MSSQL dwh_mssql_base, PostgreSQL dwh_postgres_base
- Use the same schema name
- This folder contains the blank backups for the same version of Clarity.
- Once this is completed, ensure the DBLINK is set up by connecting the CSA - Server - Data Warehouse and clicking twice on Save
- Restart services
Note: Rebuilding the DWH schema can be done if you are not using DWH Trending. If you do, recreating the schema will remove the trending information
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