You are planning to upgrade Clarity. You have implemented SSO, and you do not have a direct login to Clarity by passing the SSO. In the process of upgrade, if you have to log in using an admin user account, you cannot.
Can you upgrade with no need to login to Clarity or is there an easy way to disable the SSO like inactivating the SAML Configurations in the New User Experience (UX) admin? How can you test with an admin user after upgrade of SSO?
Release : Any
Component : CLARITY INTEGRATIONS & INSTALLATIONS
Usually logging in directly with the admin user is not needed. For the upgrade you only need the admin user to be there and active for the upgrade in Administration - Resources.
However, if you would like to be having this option, our recommendation would be to disable SSO on this environment before the upgrade. You do not need SSO during the upgrade and this can also help with avoiding people from connecting when you do not want it.
You can do the following:
Note: It is not possible in SaaS to login to a system via a non SSO account