Unable to start SDM with NX_PROTOCOL_ONLY=IPV6

Products

• CA Service Management - Service Desk Manager

Issue/Introduction

SDM windows 17.3.0.5

I set @NX_PROTOCOL_ONLY=IPV6 in NX.env

Unfortunately, the service is not starting , after doing so.

I observed the same behaviour when setting @NX_PROTOCOL_ONLY=MIXED

Please check the same in your environment .

Let me know, when and how NX_PROTOCOL_ONLY should be set different to its default setting (IPV4)

 

 

Environment

Release : 17.3

Component : CA SERVICE MANAGEMENT

Resolution

# To make use of IPv6/Mixed mode  protocol , configure your environment with Global Unicast IPv6 Address. 
Default representation of IPv6 Address:            Link-local IPv6 Address . . . . . : fe80::809:4960:6d2e:78a5%10
Global Unicast representation of IPv6 Address  :  IPv6 Address. . . . . . . . . . . : 2405:201:c009:d01f:809:4960:6d2e:78a5

# Involve Network administrator to implement Global Unicast IPv6. 

Reference article :
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https://www.computernetworkingnotes.com/networking-tutorials/how-to-configure-ipv6-address-in-windows.html
youtube video:https://www.youtube.com/watch?v=Wz7pA3brvyU