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URT Failure at Sandbox, error: UDE-00013, UDE-00019


Article ID: 215763


Updated On:


Data Loss Prevention Data Loss Prevention Enforce Data Loss Protection Oracle Standard Edition Data Loss Prevention Oracle Standard Edition 2


Error Message seen at the Sandboxing portion of the URT:

UDE-00013: Message 13 not found; No message file for product=RDBMS, facility=UDE
UDE-00019: You may need to set ORACLE_HOME to your Oracle software directory


This message is caused when Oracle is unable to find the expdp and impdp utilities in the Oracle/bin directory. The cause for this issue is that the Oracle Client was installed without the Administrator Tools, so the expdp and impdp utilities were not installed.


Reinstall the Oracle Client, ensure that the Administrator Tools are included with the installation