CA SOI Cannot publish alarms form CA Spectrum

Products

• CA Service Operations Insight (SOI)

Issue/Introduction

Not getting alerts from Spectrum connector, getting the following messages in the Spectrum connector log.

[VBJ ThreadPool Worker id=0 se=iiop_tp scm=iiop_tp orb=50f86be9],05-06-21 00:02:02,INFO  alarmsUpdated            :144   Alarm update start [1620252122815] addlist count :2 changeList count : 0 removeList count :2
[VBJ ThreadPool Worker id=0 se=iiop_tp scm=iiop_tp orb=50f86be9],05-06-21 00:02:02,INFO  alarmsUpdated            :155   Alarm update will be queued for processing, current queue size:4
[VBJ ThreadPool Worker id=0 se=iiop_tp scm=iiop_tp orb=50f86be9],05-06-21 00:02:02,INFO  alarmsUpdated            :158   Alarm update complete [1620252122815, 0]

Environment

Release : 4.2

Component :

Resolution

Restarted Spectrum Server and Spectrum connector.