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JOBS go into "waiting for agent of a host group" when agents are available

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Article ID: 215726

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Updated On:

Products

CA Automic One Automation

Issue/Introduction

When using a HOSTG that has all agents resource limited (e.x. 2 jobs per agent), some JOBS go into a status of "Waiting for agent of a host group" even when agents are available with no active resource usage. 

Environment

Release : 12.3

Component : AUTOMATION ENGINE

Cause

Improper Agent resource calculation

Resolution

Workaround: 

Restart the Agent

Resolution:

This is resolved as part of fixes in Automation.Engine 12.3.5 HF4