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Receiving incorrect database schema for this version of the product during upgrade of Ghost Solution Suite

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Article ID: 215651

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Updated On:

Products

Ghost Solution Suite

Issue/Introduction

When trying to upgrade your version of Ghost Solution Suite, you receive an error about the incorrect database schema for this version of the product.

Environment

Release : 3.X

Cause

In this particular circumstance the supported upgrade path was not followed.  

Resolution

You would need to upgrade in the following order:  3.2 RU5 > 3.2 RU7 > 3.3 GA > 3.3 RU<any>

Reference:  https://techdocs.broadcom.com/us/en/symantec-security-software/endpoint-security-and-management/ghost-solutions-suite/3-3/Getting-Started/Upgrading_to_Ghost_Solution_Suite_3_3_2/supported-upgrade-paths-for-ghost-solution-suite-3-v128614913-d1448e37899.html