Customer is preparing Service Catalog migration from 14.1.2 to 17.2.0.11. The behavior of Buttons are different from 14.1.2 and 17.x
17 version tested were:
- 17.2.0.11
- 17.2.0.13
- 17.3.0.05
Release : 17.2 / 17.3
Component : SERVICE DESK MANAGER
Though this was working fine in older versions but due to technology revamping on the later versions there were lot of changes (files deleted/added, code changes etc) which is causing the display mis behavior.
Though this was working fine in older versions but due to technology revamping of the latest versions there were lot of changes (files deleted/added) which is causing that display behavior.
Please follow below changes in a form Label button text code i.e.
Replace >
<table align="left" class="page-button-container" cellspacing="0" cellpadding="0" border="0"><tbody><tr><td class="sprite-pagebutton-start"></td><td class="sprite-pagebutton-center"><input name="getDetailsButton1" alt="Remove User from Group" title="Remove User from Group" value="Remove User from Group" id="getDetailsButton1" class="buttons" type="button" onclick="ca_fd.js.getUserDetails('_txtUserId','Add')"></td><td class="sprite-pagebutton-end"></td></tr></tbody></table>
TO >
<input name="getDetailsButton1" alt="Remove User from Group" title="Remove User from Group" value="Remove User from Group" id="getDetailsButton1" class="buttons" type="button" onclick="ca_fd.js.getUserDetails('_txtUserId','Del')">
Note: Above is specific code to "Remover Utilizador do Grupo" button.
Note: Translated message to English equivalent i.e 'Remove User from Group'
Do follow the same code changes for the respective Label buttons text that were added in your environment i.e similar to "Remove User from Group"