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several errors: (POLLER) - WARNING: clear failed and TopologyModelImageRenderer.RENDER_PARAM_CONFIG_EX in the webswing logs.

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Article ID: 215605

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Updated On:

Products

CA Spectrum DX NetOps

Issue/Introduction

Looking into the oneclick webapp webswing.log file you may notice several ERROR like:

2021-04-08 14:27:27,470 ERROR [Webswing Process Handler] (SwingProcessImpl.java:322) [oneclickwebapp_anonym_81705d287ec4_1617884554124] Apr 08, 2021 14:27:27.391 (Thread-9) (POLLER) - WARNING: clear failed for: 39 config(s)
2021-04-08 14:27:27,471 ERROR [Webswing Process Handler] (SwingProcessImpl.java:322) [oneclickwebapp_anonym_81705d287ec4_1617884554124] Apr 08, 2021 14:27:27.391 (Thread-9) (POLLER) - requestIDList now 39
2021-04-08 14:27:37,470 ERROR [Webswing Process Handler] (SwingProcessImpl.java:322) [oneclickwebapp_anonym_81705d287ec4_1617884554124] Apr 08, 2021 14:27:37.397 (Thread-9) (POLLER) - WARNING: clear failed for: 55 config(s)
2021-04-08 14:27:37,470 ERROR [Webswing Process Handler] (SwingProcessImpl.java:322) [oneclickwebapp_anonym_81705d287ec4_1617884554124] Apr 08, 2021 14:27:37.397 (Thread-9) (POLLER) - requestIDList now 55 

and

2021-04-21 06:05:10,897 ERROR [Webswing Process Handler] (SwingProcessImpl.java:322) [oneclickwebapp_anonym_7d1f26365692_1618984489779] Apr 21, 2021 08:05:10.882 - com.aprisma.spectrum.app.topo.client.topology.render.TopologyModelImageRenderer.RENDER_PARAM_CONFIG_EX

2021-04-21 06:14:20,997 ERROR [Webswing Process Handler] (SwingProcessImpl.java:322) [oneclickwebapp_anonym_7d1f26365692_1618984489779] Apr 21, 2021 08:14:20.953 - com.aprisma.spectrum.app.topo.client.topology.render.TopologyModelImageRenderer.RENDER_PARAM_CONFIG_EX

2021-04-21 06:19:54,696 ERROR [Webswing Process Handler] (SwingProcessImpl.java:322) [oneclickwebapp_anonym_7d1f26365692_1618984489779] Apr 21, 2021 08:19:54.628 - com.aprisma.spectrum.app.topo.client.topology.render.TopologyModelImageRenderer.RENDER_PARAM_CONFIG_EX

 

Environment

Release : 20.2

Component : Spectrum OneClick

Resolution

For Spectrum 10.4.3 apply 10.04.03.D150a

For Spectrum 10.4.2.2 apply 10.04.02.02.D148a/b

Additional Information

This has been fixed out of box in Spectrum 21.2.1.

 

Symptom: OneClick Client debug console logs were repeatedly displayed the following error messages:
WARNING: clear failed for: XXX config(s)
exception message: TopologyModelImageRenderer.RENDER_PARAM_CONFIG_EX
Resolution: Code changes are made to hide these errors/warnings. (DE500132, 32641726, 21.2.1)