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Unable to run luall.exe or launch WLU settings with 14.3 RU1 and later

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Article ID: 215593

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Updated On:

Products

Endpoint Security Complete

Issue/Introduction

Unable to find Windows LiveUpdate (WLU) under Programs and Features and not able to launch "luall.exe" manually.

Cause

In 14.3 RU1 and newer, the WLU is replaced with LiveUpdate Engine (LUX)

With this new technology change, you don't see the below options:

  • No UI
  • No FTP or LAN support - Migration will block if configured
  • No cache settings
  • No LUALL.exe
  • No digest authentication for proxies
  • No Socks proxy support


Environment

Release : 14.3 RU1 and later

Component : Liveupdate

Resolution

You can use SEPM\Admin\Server - Under Local Site - Click "Download LiveUpdate Content" to manually launch the LiveUpdate.

Liveupdate Logs:

14.3 MP1 and below
Path: C:\ProgramData\Symantec\LiveUpdate\Log.liveupdate.

14.3 RU1 and Later
Path: C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\logs\lux.log