Starting MATUNE server getting IRX0251E User abend code 3303, reason code 00000000.
search cancel

Starting MATUNE server getting IRX0251E User abend code 3303, reason code 00000000.

book

Article ID: 215572

calendar_today

Updated On:

Products

Mainframe Application Tuner

Issue/Introduction

After update MATUNE GUI setup and then start MATUNE server getting following error message:

TN3410I CA MAT module TNXMSG   loaded at 30E181C0 <MATUNER >
TN5125I Sysplex support is operational.  Connected to group MATUNER <MATUNER >
TN3410I CA MAT module TNSSV42  loaded at 0810E168 <MATUNER >
TN1021I CA MAT SVC 042 filter installed at 00F85080  <MATUNER >
TN9035E DBJSNDMP parameter not found. Please specify the JSON dump mount point using TRCUST
TN1012E CA MAT SERVER SPACE ESTAE EXIT ENTERED <MATUNER >
TN1011I DUMP IS BEING TAKEN <MATUNER >
 17.22.15 S0181154  IEA995I SYMPTOM DUMP OUTPUT  896
 USER COMPLETION CODE=3303
 TIME=17.22.15  SEQ=12041  CPU=0000  ASID=00CC
 PSW AT TIME OF ERROR  478C1000   8000D17C  ILC 2  INTC 0D
   ACTIVE MODULE           ADDRESS=00000000_00008000  OFFSET=0000517C
   NAME=TNSLOAD
    DATA AT PSW  0000D176 - 00181610  0A0DD501  99D47628
    GR 0: 80000000   1: 80000CE7
       2: 7F5F4F90   3: 0000E5B4
       4: 00007918   5: 007FED90
       6: 007D3FC8   7: 0000D808
       8: 08371400   9: 00031000
       A: 00007880   B: 0000C808
       C: 0000B808   D: 00007EF8
       E: 8000D16C   F: 00000000
   END OF SYMPTOM DUMP
IRX0251E User abend code 3303, reason code 00000000.
IRX0255E Abend in host command DIRECTOR or address environment routine √ěDAM.
IRX0251E User abend code 3303, reason code 00000000.
IRX0254E Abend in external subroutine TUNC9310.

Environment

Release : 12.0

Component : MAINFRAME APPLICATION TUNER

Cause

Setup HLQ.UTRPARM(TUNSSP00) DBTYPE to DCM cause this start up error.

Resolution

Following MATUNE error message indicate DBTYPE set up error:

TN9035E DBJSNDMP parameter not found. Please specify the JSON dump mount point using TRCUST

Browse HLQ.UTRPARM(TUNSSP00) and scroll down until find DBTYPE option setting:

If the DBTYPE=DCM without MATUNE Database set up will cause U3303 abend when start up.