Starting MATUNE server getting IRX0251E User abend code 3303, reason code 00000000.

Products

• Mainframe Application Tuner

Issue/Introduction

After update MATUNE GUI setup and then start MATUNE server getting following error message:

TN3410I CA MAT module TNXMSG   loaded at 30E181C0 <MATUNER >
TN5125I Sysplex support is operational.  Connected to group MATUNER <MATUNER >
TN3410I CA MAT module TNSSV42  loaded at 0810E168 <MATUNER >
TN1021I CA MAT SVC 042 filter installed at 00F85080  <MATUNER >
TN9035E DBJSNDMP parameter not found. Please specify the JSON dump mount point using TRCUST
TN1012E CA MAT SERVER SPACE ESTAE EXIT ENTERED <MATUNER >
TN1011I DUMP IS BEING TAKEN <MATUNER >
 17.22.15 S0181154  IEA995I SYMPTOM DUMP OUTPUT  896
 USER COMPLETION CODE=3303
 TIME=17.22.15  SEQ=12041  CPU=0000  ASID=00CC
 PSW AT TIME OF ERROR  478C1000   8000D17C  ILC 2  INTC 0D
   ACTIVE MODULE           ADDRESS=00000000_00008000  OFFSET=0000517C
   NAME=TNSLOAD
    DATA AT PSW  0000D176 - 00181610  0A0DD501  99D47628
    GR 0: 80000000   1: 80000CE7
       2: 7F5F4F90   3: 0000E5B4
       4: 00007918   5: 007FED90
       6: 007D3FC8   7: 0000D808
       8: 08371400   9: 00031000
       A: 00007880   B: 0000C808
       C: 0000B808   D: 00007EF8
       E: 8000D16C   F: 00000000
   END OF SYMPTOM DUMP
IRX0251E User abend code 3303, reason code 00000000.
IRX0255E Abend in host command DIRECTOR or address environment routine ÞDAM.
IRX0251E User abend code 3303, reason code 00000000.
IRX0254E Abend in external subroutine TUNC9310.

Environment

Release : 12.0

Component : MAINFRAME APPLICATION TUNER

Cause

Setup HLQ.UTRPARM(TUNSSP00) DBTYPE to DCM cause this start up error.

Resolution

Following MATUNE error message indicate DBTYPE set up error:

TN9035E DBJSNDMP parameter not found. Please specify the JSON dump mount point using TRCUST

Browse HLQ.UTRPARM(TUNSSP00) and scroll down until find DBTYPE option setting:

If the DBTYPE=DCM without MATUNE Database set up will cause U3303 abend when start up.