How do I attach an SMF Archive file to a Broadcom Support Case?
MAINFRAME RESOURCE INTELLIGENCE
You must first terse the SMF File and then FTP the tersed file to the Support Case ftp directory.
Sample JCL follows:
(1). Allocate a dataset for the OUTFILE DD with DCB=(RECFM=FB,LRECL=1024,BLKSIZE=6144) *
(2). Point the INFILE DD to the SMF File (dataset name) that you want to terse.
(3). Specify the name of the
SAMPLE JCL to TERSE SMF FILE
//**********************************************************************
//* Allocate FTP dataset DCB=(RECFM=FB,LRECL=1024,BLKSIZE=6144) *
//**********************************************************************
//ALOC EXEC PGM=IEFBR14
//DISTLOAD DD DSN=hlq.SMF.TRS,
// DISP=(NEW,CATLG,DELETE),UNIT=3390,
// VOL=SER=WORK08,STORCLAS=IPCSDUMP,
// SPACE=(CYL,(900,900),RLSE),
// DCB=(RECFM=FB,LRECL=1024,BLKSIZE=6144)
//**********************************************************************
//* TERSE UNPACK/PACK - INFILE/OUTFILE
//**********************************************************************
//PACK1 EXEC PGM=TRSMAIN,PARM=PACK
//SYSPRINT DD SYSOUT=*
//INFILE DD DSN=hlq.SMF.FILE,DISP=SHR
//OUTFILE DD DSN=hlq.SMF.TRS.TRS2,DISP=SHR
FTP the tersed file written to the OUTFILE DD to the support case directory
Where 999999 = Site ID
Where 99999999 = Wolken Case#
Where/0999999/99999999/files_from_customer/
SAMPLE FTP JCL