WSS integrated with Management Center for administration purposes
Error pages have been customised to handle certain different exceptions
Using the same error page that we have on our virtual appliance on WSS, but when error condition triggered through WSS users see the following string within the error page:
This condition only seems to affect HTTP sites
Management center administration of WSS
Customised error pages per category
Impacted all access methods
Request was being blocked at TCP layer before the appropriate custom error conditions were handled.
Add following condition to proxy layer so that request was passed from TCP to upper HTTPS layer for processing
client.protocol=tcp tunneled=yes ALLOW
Policy trace confirmed that the error was triggered at the TCP layer and not the proxy layer we had applied the custom error to.
connection: service.name=HTTPS client.address=22.214.171.124 (NAT address=10.243.65.38) (effective address=126.96.36.199) proxy.port=443
time: 2021-03-08 17:35:00 UTC
RDNS lookup was restricted
user: name="UTD\nellie.cash" realm=cloud_realm group-bitset=000000000000000000000000000 goi-version=41
user: name="UTD\nellie.cash" realm=cloud_realm
authentication start 1 elapsed 0 ms
authorization start 1 elapsed 0 ms
authentication status='none' authorization status='none'
te_user address='41F334F32A0' te_session address='41F334F3020'
user: authenticated=true authorized=true relative username='renata.kurosu'
EXCEPTION(user-defined.wss_exception): Either 'deny' or 'exception' was matched in policy
url.category: [email protected];Social [email protected] Coat
total categorization time: 0
static categorization time: 0