Per Period Metrics entering data only part of the value is saved

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

When entering Per Period Metrics (Time Scale Value (TSV)), sometimes it only saves part (or none) of the value you enter (Example, type 11, and it will display 1). This happens if using your mouse to click into a cell versus tabbing. This is reproducible in multiple Per Period Metrics modules including Staffing and Assignments.

Steps to Reproduce: 

1. In the Modern User Experience (UX), create a new project and add at least one team member to the project
2. Create a new task and assign the resource to the task
3. Go to the Assignments module
4. In View Options, set the following:
   • Select Per-Period Metrics = ETCs
   • Periods = Months
   • Start Period = 2021-04
   • Finish Period = 2022-04
5. Using your mouse, click in the first per period metrics ETC field and enter 11.
6. Continue to use your mouse, clicking into each per period metric period entering ‘11’, then mouse click into the next field

Expected Results: Values for all ETCs display all digits entered (11 for each cell in this example). 

Actual Results: In some instances, no value is saved, while in others, only one value is stored in the field (so the cell displays as “1” instead of “11). 

Environment

Release : 15.9.2, 15.9.3

Component : CLARITY PROJECT MANAGEMENT

Cause

DE61032 

Workaround: Tab instead of mouse click when entering data. 

Resolution

Fixed in Release 16.0.0 

Additional Information

• If you are trying to use the workaround and you are experiencing this issue in 15.9.2, refer to the following known issue: Per Period Metrics jumps to next row instead of column if you tab quickly. 
  • This known issue is fixed in Release 15.9.2 Patch #1 (15.9.2.1) and in Release 15.9.3 
• See also: Per Period Metrics known issues