PAM POST error: "IO Error or connection aborted while executing request or processing HTTP response. class java.net.SocketException. Connection reset"
Article ID: 215484
Updated On:
Products
CA Service Management - Service Desk Manager
CA Process Automation Base
Issue/Introduction
The following error appears after running POST operator in PAM:
"IO Error or connection aborted while executing request or processing HTTP response. class java.net.SocketException. Connection reset"
Environment
Release : 17.2
Component : Process Automation
Cause
firewall configuration does not allow to reach out the URL set in POST operator
Resolution
Involve network team to configure Firewall and allow communication between PAM production server and the URL set in PAM POST operator
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