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User and Group Licenses are missing in Spectrum after Servers are restarted

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Article ID: 215472

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Updated On:

Products

CA Spectrum

Issue/Introduction

After the SpectroSERVER and OneClick server is restarted, Spectrum Users and Groups no longer have the correct licenses in OneClick.

Environment

Release : 20.2.7 (10.4.3)

Component : SPCOCK - OneClick

Resolution

This is a known issue and is resolved with the Spectrum_10.04.03.D143 patch. Please reach out to Spectrum Support to obtain a copy.