The Broadcom Tools Team is pleased to announce several improvements we've made to the existing Support Portal User Administration functionality.
For end-users with the Site Administrator role applied to one or more of their Broadcom Support Site IDs, when managing end-user profiles associated with those Site IDs, you'll now have improved visibility and control over their access to various support systems and roles.
NOTE: Broadcom Support recommends end-users having at least one Site Administrator assigned to each of their organizations Support Site IDs which provides them additional self-service capabilities outlined in this article.
If a Site Administrator is not assigned to an end-users Support Site ID, all access and role requests will be processed by Broadcom Customer Care.
For more information on how to request the Site Administrator role click HERE.
To access the enhanced User Administration Portal:
We trust these enhancements will provide you additional tools and resources to help get the most out of your online support experience.