This site can't reached error when accessing Clarity when having access to multiple customers in different domain

Products

• Clarity PPM SaaS

Issue/Introduction

User is accessing PPMSSO URL directly. User is a member of 2 groups but the groups are mapped to  Clarity URLs in 2 different domains. (ondemand.ca.com and clarityppm.saas.broadcom.com ) 

Steps to reproduce

1. Assign a user to two groups that are mapped to PPM instances with ondemand.ca.com and  clarityppm.saas.broadcom.com respectively 
2. Access https://cppmssous02.ondemand.ca.com/ppmsso/csso
3. If user clicks on the PPM URL that has clarityppm.saas.broadcom.com domain, the user is  redirected to https://<clarity_host>.ondemand.ca.com/ instead of  

https://<clarity_host>.clarityppm.saas.broadcom.com resulting in following error.

Environment

Release : 15.9.1

Component : CA PPM SAAS USERS, GROUPS, OBS ADMINISTRATION

Resolution

Work Around 

Access different PPMSSO instances based on PPM URL domains. 

Domain of Clarity URL	PPMSSO URL to be used
Ondemand.ca.com  (ex: https://<clarity_host>-  qa.ondemand.ca.com/)	https://cppmssous02.ondemand.ca.com/ppmsso/csso
clarityppm.saas.broadcom.com  (ex:   https://<clarity_host>.clarityppm. saas.broadcom.com)	https://cppmssous01.clarityppm.saas.broadcom.com/ppmsso/csso