No ThreatScore Reduction for Static Users
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No ThreatScore Reduction for Static Users

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Article ID: 215449

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Updated On:

Products

CASB Security Advanced

Issue/Introduction

Why does it appear that some users do not see a reduction in their ThreatScore when the score should be reduced by 1/2 in the allotted time-frame?

 

 

Environment

"ThreatScore Automatic Reduction" is enabled. (Detect > Preferences > General)

Resolution

Only users with recent activity will have their ThreatScore reduced. 

 

 

 

Additional Information

If a dormant of static user is only occasionally used, the ThreatScore could stay low and not be flagged as a high risk user.