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Service Point Mobile App and Service Catalog offerings


Article ID: 215408


Updated On:


CA Service Desk Manager CA Service Catalog CA Service Management - Service Desk Manager CA Service Desk Manager - Mobile Application


When accessing the Service Point Mobile App, it is possible to see the More button, but Service Catalog offerings are not shown when clicking on it.

It shows additional Service Desk categories:


CA Service Management 17.2 and higher


It is the expected behavior. Service Point Mobile App is not for Service Catalog offerings.

In the App, the More button is intended to show additional Service Desk categories.

Additional Information

The reference to "Available from mobile devices" checkbox as seen in Service Catalog is for the older CA Service Management Mobile Application, and does not apply to the Service Point Mobile App.  

For further information, please review the following:

CA Service Management Mobile App

CA Service Point Mobile App