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SPC-OCC-10664: An unknown failure has occurred updating execute action

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Article ID: 215380

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Updated On:

Products

CA Spectrum

Issue/Introduction

 When I attempt to update 2 of the Monitored Log configs with an "Execute Action", I receive the error:


SPC-OCC-10664: An unknown failure has occurred. The device may not be responding or the SNMP community string may be read-only.

The device is responding. The SNMP community string is read-write.  I am able to update all of the other fields within the dialog box

Cause

The path to the executable was incorrect in the execute dialog.

Environment

Release : 5.9

Component : VCAIM SystemEdge

Resolution

Validate that the path to the execute action is correct in the Execute Action dialog box.