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Show License Keys = Error authentication to the configured proxy is required. No credentials were provided

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Article ID: 215376

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Updated On:

Products

CHORUS SOFTWARE MANAGER

Issue/Introduction

When I click Show License Keys, I get the following error message:  "The authentication to the configured proxy is required. No credentials were provided".




 

Cause

No credentials were provided

Resolution


To resolve, you must add your logon credentials for your site's configured proxy to your User Settings in CA CSM

Steps: 

(1). In CA CSM, click the Settings Tab, then on left under User Settings, select Software Acquisition.

(2). Enter the Userid and Password for your site's configured proxy 

(3). Scroll to the bottom of the page and click APPLY to make the change effective.

 

Additional Information

Configuring FTP and HTTP Connections

Attachments