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CA View - Report was Captured by CA View on Friday, but not on Monday.

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Article ID: 215333

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Updated On:

Products

View

Issue/Introduction

On Friday this report was captured. 

On Monday, it is still showing in SDSF print status after it completed running. 

What is happening?

Environment

Release : 14.0

Component : CA View

Resolution

In the client's process, there is an email sent, which affects a report's printing status. 

The SMTP server detected a problem, noting that the format of the emails were incorrect (invalid line in the email header), and did not send them.