Error "HTTP Status 404-Not Found" when entering Jaspersoft reporting server URL

Products

• Clarity PPM On Premise

Issue/Introduction

After installing Jaspersoft, the URL is not accessible.

The following error excerpt is given:

Caused by: org.springframework.transaction.CannotCreateTransactionException: Could not open Hibernate Session for transaction; nested exception is org.hibernate.exception.GenericJDBCException: Cannot open connection
 at org.springframework.orm.hibernate3.HibernateTransactionManager.doBegin(HibernateTransactionManager.java:598)
 at org.springframework.transaction.support.AbstractPlatformTransactionManager.getTransaction(AbstractPlatformTransactionManager.java:372)
 at org.springframework.scheduling.quartz.SchedulerAccessor.registerJobsAndTriggers(SchedulerAccessor.java:249)
 at org.springframework.scheduling.quartz.SchedulerFactoryBean.afterPropertiesSet(SchedulerFactoryBean.java:507)
 at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.invokeInitMethods(AbstractAutowireCapableBeanFactory.java:1573)
 at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.initializeBean(AbstractAutowireCapableBeanFactory.java:1511)
 ... 100 more
Caused by: org.hibernate.exception.GenericJDBCException: Cannot open connection
 at org.hibernate.exception.SQLStateConverter.handledNonSpecificException(SQLStateConverter.java:126)
 at org.hibernate.exception.SQLStateConverter.convert(SQLStateConverter.java:114)
 at org.hibernate.exception.JDBCExceptionHelper.convert(JDBCExceptionHelper.java:66)
 at org.hibernate.exception.JDBCExceptionHelper.convert(JDBCExceptionHelper.java:52)
 at org.hibernate.jdbc.ConnectionManager.openConnection(ConnectionManager.java:449)
 at org.hibernate.jdbc.ConnectionManager.getConnection(ConnectionManager.java:167)
 at org.hibernate.jdbc.JDBCContext.connection(JDBCContext.java:142)
 at org.hibernate.transaction.JDBCTransaction.begin(JDBCTransaction.java:85)
 at org.hibernate.impl.SessionImpl.beginTransaction(SessionImpl.java:1354)
 at org.springframework.orm.hibernate3.HibernateTransactionManager.doBegin(HibernateTransactionManager.java:556)
 ... 105 more
Caused by: org.apache.commons.dbcp.SQLNestedException: Cannot create PoolableConnectionFactory (IO Error: The Network Adapter could not establish the connection)

Environment

Release : All Supported

Component : CLARITY JASPERSOFT

Cause

There is a database connectivity issue.

Resolution

Check if the Jaspersoft Database connection is valid.

Additional Information

See also: Jaspersoft / reports known issues with Clarity