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Managing and Changing CI Family Icons

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Article ID: 215237

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Updated On:

Products

CA Service Desk Manager CA Service Management - Service Desk Manager

Issue/Introduction

CA CMDB Visualizer can represent CI families by using either SVG or JPEG graphics icons. By default, CA SDM provides SVG icons for supplied CI families at installation. You can use either SVG or JPEG images for user-defined CI families.

Environment

CA Service Desk 17.3 and higher

Resolution

You manage SVG and JPEG graphics using properties files in the following directory:

..\Service Desk Manager\bopcfg\www\CATALINA_BASE_VIZ\webapps\CMDBVisualizer\viz-ux\assets

SVG graphics are defined as key=value pairs in the serverjpegfamilyimagemap.properties file.

  • key: Specifies the family ID;
  • value: Specifies the file name of the SVG graphic.

Example

1000028=testing.svg

Images reside in the following directory:

..\Service Desk Manager\bopcfg\www\CATALINA_BASE_VIZ\webapps\CMDBVisualizer\viz-ux\assets\images\viz_icons

Additional Information

Example:

Attachments