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AXA Session video is turning black

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Article ID: 215235

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Updated On:

Products

CA Application Experience Analytics SaaS (AXA)

Issue/Introduction

In the AXA session section, sometimes when we look a session video some parts of the video are in black. But if we close the window and play the video again, sometimes we see it completely. We has noticed this issue with session longer then 3 minutes.


Environment

Release : SAAS

Component : CA APP EXPERIENCE ANALYTICS SAAS

Resolution

Fix has been released to the Production AXA environment.