On custom portlet page, we have the error message: "Error 500 - Internal Server Error. The server could not retrieve the document due to server-configuration or other technical problems. Contact your site administrator."
In the Clarity logs we see:
ERROR 2021-05-11 01:32:41,782 [https-jsse-nio2-8444-exec-25] web.WebActionController (clarity:SomeUser:4123-49F2-9D9F-B27DD23144BF:z_labour_page)
com.niku.union.web.WebException: Service call failed for portlet: SomePortlet
Caused by: com.niku.odf.griphendor.GriphendorException: com.niku.union.persistence.nsql.NSQLException: com.niku.union.persistence.PersistenceException:
SQL error code: 10060
Error message: [CA Clarity][SQLServer JDBC Driver][SQLServer]TCP Provider: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.