In Spectrum OneClick, the border around the Events tab is red but the OneClick connection dialog shows the Archive Manager is up/green

Products

• CA Spectrum

Issue/Introduction

In Spectrum OneClick, the border around the Events tab is red but the OneClick connection dialog shows the Archive Manager is up/green

A check on the SpectroSERVER system show the ArchMgr process is up and running.

Environment

Release : Any

Component : Spectrum OneClick

Cause

A possible issue with the browser cache.

Resolution

Clear the browser cache and then shutdown the browser.

Open a new browser and log into OneClick.