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In Spectrum OneClick, the border around the Events tab is red but the OneClick connection dialog shows the Archive Manager is up/green

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Article ID: 215135

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Updated On:

Products

CA Spectrum

Issue/Introduction

In Spectrum OneClick, the border around the Events tab is red but the OneClick connection dialog shows the Archive Manager is up/green

A check on the SpectroSERVER system show the ArchMgr process is up and running.

Cause

A possible issue with the browser cache.

Environment

Release : Any

Component : Spectrum OneClick

Resolution

Clear the browser cache and then shutdown the browser.

Open a new browser and log into OneClick.