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Service jar corresponding toSelectDataServiceOperation no longer exists

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Article ID: 21509

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Updated On:

Products

CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) Workload Automation Agent CA Process Automation Base

Issue/Introduction

Description:

Using the out-of-the-box content pack for Service Catalog reports the following error when running the ITPAM processes and in the c2o.log: Service jar corresponding to SelectDataServiceOperation no longer exists.

Solution:

This occurs because the ITPAM Service Desk connector is not installed. Connectors can be downloaded from the ITPAM Best Practices site here:

https://support.ca.com/phpdocs/0/common/impcd/r11/Catalyst/ITPAM_Frame_sc.htm

Environment

Release: ITPASA99000-4.3-Process Automation-Add On License for-CA Server Automation
Component: