SystemEDGE agent monitoring log file traps are not being seen in Spectrum.

Products

• CA Spectrum

Issue/Introduction

We have recently built new Spectrum Linux servers with Spectrum version 10.4.2.1.73.  I am trying to configure the SystemEDGE agent (Linux version 20.2) on one of them to monitor log files downloaded to it.  I have copied the Monitored Log config from old Spectrum to new, but new is not generating any events when the log file's RegEx finds a match. 

Environment

Release : DX NetOps Spectrum 10.4.2

Component : Spectrum Core / SpectroSERVER

Cause

The trap address in the systemedge.cf file was pointing to the wrong server. 

Resolution

Change the trap_address in the systemedge.cf file to point to to the network address of the SpectroSERVER and restart the SystemEdge agent.