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ESP 12.0 Agent installation Error

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Article ID: 215028

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Updated On:

Products

ESP Workload Automation

Issue/Introduction

Install log errors.

Install Directory: exception while executing: com.zerog.ia.installer.actions.InstallZipfile -- microfocus.jar
Flexeraaq4$aaa: No zip file found for entry: $AGENT$/jars/microfocus.jar

Install Directory: exception while executing: com.zerog.ia.installer.actions.InstallZipfile -- hadoop.jar
Flexeraaq4$aaa: No zip file found for entry: $AGENT$/jars/hadoop.jar

Action: exception while executing: com.zerog.ia.installer.actions.InstallFile -- event_manager.so
Flexeraaq4$aaa: No zip file found for entry: $AGENT$/lib/ext/mf/linux/event_manager.so

Cause

Customer used the incorrect setup.bin for the OS.

Environment

Release : 12.0

Component : CA ESP WORKLOAD AUTOMATION

Resolution

Use the correct setup.bin file for the OS.