After applying SOI cumulative patch 4.2 CU1, unable to access SOI User Interface (UI)
search cancel

After applying SOI cumulative patch 4.2 CU1, unable to access SOI User Interface (UI)


Article ID: 215015


Updated On:


CA Service Operations Insight (SOI)


After apply the patch, started SOI manager and UI services , but unable to access the webpages for SOI.


We see this error in the soimgr.log from the SOI manager host:

021-05-12 18:16:06,466 INFO  [ServletInit] ?.?(?)  - Initial SessionFactory creation failed:

ContextException: Error invoking the constructor for the context object: id "" at scope "global",

class ""

java.lang.VerifyError: Stack map does not match the one at exception handler 62

Exception Details:


    com/aprisma/spectrum/app/util/common/Model.<init>(Lcom/aprisma/spectrum/app/util/common/CsModelHandle;Lcom/aprisma/spectrum/app/util/attribute/AttributeColumnMap;)V @62: aload


    Type 'com/aprisma/spectrum/app/util/common/Model' (current frame, locals[0]) is not assignable to uninitializedThis (stack map, locals[0])

  Current Frame:

    bci: @22

    flags: { flagThisUninit }

    locals: { 'com/aprisma/spectrum/app/util/common/Model', 'com/aprisma/spectrum/app/util/common/CsModelHandle', 'com/aprisma/spectrum/app/util/attribute/AttributeColumnMap', 'com/aprisma/spectrum/app/util/common/Model', 'com/wily/introscope/agent/trace/IMethodTracer' }

    stack: { 'java/lang/Throwable' }

  Stackmap Frame:

    bci: @62

    flags: { flagThisUninit }

    locals: { uninitializedThis, 'com/aprisma/spectrum/app/util/common/CsModelHandle', 'com/aprisma/spectrum/app/util/attribute/AttributeColumnMap', uninitializedThis, 'com/wily/introscope/agent/trace/IMethodTracer' }

    stack: { 'java/lang/Throwable' }

***trunacated for this techdoc***



Release : 4.2

Component : SOI INSTALL


The entries for the wily introscope agent are causing a conflict.

The agent is an older version and needs to be updated.


Remove entries in the following files that reference wily

SOI manager host:

C:\Program Files (x86)\CA\SOI\jsw\conf\SAM-IntegrationServices.conf

C:\Program Files (x86)\CA\SOI\jsw\conf\soi-manager.conf


SOI UI server host:

C:\Program Files (x86)\CA\SOI\jsw\conf\soi-user-interface.conf


Look for and comment out these lines:**=-javaagent:<your path>/Agent.jar**=-Dcom.wily.introscope.agentProfile=<your path>/IntroscopeAgent.profile**=-Dcom.wily.introscope.agent.agentName=<your selected agentname>

Additional Information

The numerical value after will vary by environment.