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Unable to delete shutdown endpoint.

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Article ID: 214988

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Updated On:

Products

CA Identity Manager

Issue/Introduction

Unable to delete a shutdown Unix v2 endpoint with the following error.

 

2021.05.12.15:07:50.356 ERROR IM Provisioning Server-: ETA_E_0011 <DDI>, Endpoint 'Hostname' deletion failed: Connector Server Add failed: code 52 (UNAVAILABLE): failed to add entry eTDYNDirectoryName = Hostname, eTNamespaceName = UNIX v2 , dc = XX, dc = XXXXX: JCS @ XXXXXXXX: Connection timed out: connect (ldaps: // hostname: 20411) (by User'pdadmin' --TenantNotSet) {ID = IM-1b36f6dc-x4effef6-x2fa3489-xd681eaf- xxx-x-x}

Environment

Release : 14.x

Component : IdentityMinder(Identity Manager)

Cause

Endpoint cannot be deleted if neither the information in the PD is not accessible and unpingable.

Resolution

Delete the endpoint before shutting it down, or change the IP address of the shutdown endpoint in hosts file on the Identity Manager server to another pingable computer, then deleting it.