SOI - Component Details - USM Properties - Transfer any custom value from the UIM to SOI for CI

Products

• CA Service Operations Insight (SOI)

Issue/Introduction

Is it possible to transfer any custom value from the UIM to SOI for CI?

It does not have to be usertag_1 or usertag_2 which are defined in the robot / controller. We need to tag specific groups of servers with a unique text string in the UIM and then I need to create auto-discovery rules to build SOI services for such server groups.

Environment

Release : 4.2

Component : Service Operations Insight (SOI) Manager

Resolution

Answer: You can only transfer the fields that are coming to the UIM connector.  

Example: 

    <property name="dev_name" value="<hostname>"/>
    <property name="cs_id" value="10"/>
    <property name="create_time" value="2021-04-06T18:55:30.000-07:00"/>
    <property name="PrimaryDnsName" value="<hostname>"/>
    <property name="PrimaryOSVersion" value="10.0.14393"/>
    <property name="ci_name" value="<ci_name>"/>
    <property name="origin" value="primaryHub"/>
    <property name="PrimaryIPV4Address" value="##.##.#.#"/>
    <property name="os_description" value="Service Pack 0 Build 14393"/>
    <property name="OSName" value="WindowsServer-2016"/>
    <property name="cs_name" value="<hostname>"/>
    <property name="PrimaryOSType" value="Windows"/>
    <property name="ci_id" value="########################"/>
    <property name="ci_type" value="4.2"/>
    <property name="entitytype" value="Item"/>
    <property name="PrimaryMacAddress" value="##-##-##-##-##-##"/>
    <property name="class" value="Database.MSSQL"/>
    <property name="change_time" value="2021-04-06T18:56:23.000-07:00"/>
    <property name="eventtype" value="Item"/>