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Unable to perform the provisioning of Intel AMT on an ITCM 12.5 Domain installation.

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Article ID: 21491

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Updated On:

Products

CA Automation Suite for Data Centers - Configuration Automation CA Client Automation - Asset Management CA Client Automation - IT Client Manager CA Client Automation CA Client Automation - Remote Control CA Client Automation - Asset Intelligence CA Client Automation - Desktop Migration Manager CA Client Automation - Patch Manager CA Server Automation

Issue/Introduction

Description:

This document explains how to make the caprovision.exe program available to the ITCM Domain manager in order to perform the provisioning of Intel AMT on target machines.

Solution:

When trying to run the caprovision.exe command on a machine that has the ITCM Domain manager installed, there may be an error: 'caprovision' is not recognized as an internal or external command, operable program or batch file.

If the ITCM Domain manager is not installed with CCS then the CA Constant Access folder that contains the caprovision.exe program is not created (\CA\SC\ConstantAccess). In case the Domain manager is installed along with CCS then \CA\SC\ConstantAccess will be created.

If \CA\SC\ConstantAccess\caprovision.exe has not been installed, then it can be installed using the 'CA DSM Constant Access (Intel AMT) 1.0' software package. This is available in DSM Explorer, under 'Software -> Software package library -> CA Software packages'

After deploying this package to the Domain manager, the folder \CA\SC\ConstantAccess should be created and the program caprovision.exe should now be available.

Environment

Release: UASIT.99000-12.5-Asset Intelligence
Component: