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New installation or upgrade of Spectrum Report Manager under 20.2.7 (10.4.3) for Linux not working - errors with


Article ID: 214880


Updated On:


CA Spectrum


Under a RHEL/CentOS 8.3 server setup, the GUI and silent fresh installation of a OneClick/SRM server fails with the following output:

<hostname>: RunTestScripts failed: Err: (NULL) Status: 127


Release : 20.2.7  (Spectrum 10.4.3)

Component : Spectrum OneClick / Spectrum Report Manager


libnsl (64 bit) library was missing


As the install was failing during the RunTestScripts.exe we ran this as root using ldd to check for any missing libraries


[[email protected] Spectrum]# ldd ./Install-Tools/RunTestScripts.exe (0x00007fffb1398000) => /lib64/ (0x00007f2a97f28000) => not found => /lib64/ (0x00007f2a97d24000) => /lib64/ (0x00007f2a979a2000) => /lib64/ (0x00007f2a97779000) => /lib64/ (0x00007f2a97575000) => /lib64/ (0x00007f2a971b2000)

        /lib64/ (0x00007f2a98148000)

[[email protected] Spectrum]#



After 64 bit was installed, the install ran successfully.  


run  "yum install libnsl" or a "dnf install libnsl" (depending on whether you were on RHEL 7.x or 8.x). This picked up the softlink that wasn't present.

Additional Information

Although this is a documented library, it appears its only required in an SRM install.

For a list of required Linux libraries


Required Linux Libraries