Issue: Not received summary alert for alerts . And received alerts but no summary.
Using Summary alerts to reduce noise. Broadcom set up the DX Dashboard to show what alerts in Summary alert because no method to show in OI alarms. This is working. Ran into two situations, received summary alerts but could not find associated alerts. Second received alerts but no summary. Both OI Alarms and DXD use the same datastore and index. Nobody deleted either. So where is summary alerts for summary, where is summary for Alerts?
Release : SAAS
Component : APM SAAS ENTERPRISE
Works as designed