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New UI Project filter is slow when using Blueprint Active ID

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Article ID: 214780

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

When using the Blueprint Active ID filter, and adding other filters, it is causing decreased performance loading data from resulting filter parameters.

Steps to Reproduce:

  1. Go to the Modern User Experience (UX / UI) Projects page
  2. Select Project View: Active Projects
  3. See the "Loading data .. Please wait" dialog appear and disappear in about 1 second. 9,125 projects returned
  4. Select Project View: Using Blueprint Active ID View of Projects (or add Blueprint Active ID to the filter if your view does not already have it)
  5. See the "Loading data .. Please wait" dialog appear and disappear in about 10-12 seconds. 197 projects returned

The difference in the filters is the Active Projects view uses Blueprint in the filter, and any slow views use the Blueprint Active ID filter.

Environment

Release : 15.9.1

Component : CLARITY SAAS OPERATIONS

Resolution

This is not experienced by all customers.  If you are seeing this issue, please open a case with Support to enable a parameter for your database.