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Cannot acknowledge alarms retrieved by the zEvent probe from secondary OC

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Article ID: 214709

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM) CA Unified Infrastructure Management SaaS (Nimsoft / UIM) CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)

Issue/Introduction

We have setup the zEvent probe to integrate with the new message service running on the mainframe to retrieve events.  We are successfully getting the messages in the UIM Operator Console and can acknowledge them from the Primary OC but not the secondary OC

Environment

Probe : zEvent probe 1.0

Probe : wasp_alarmviewer_api-2.1.7-HF1 or above

Component : UIM OPERATOR CONSOLE - ALARM VIEWER

Cause

Misconfigured secondary OC

Resolution

Added the ems probe address to the ump_common section on the secondary OC wasp config.

Secondary

<ump_common>
    maintenance_mode = /PUBLIX_UIM_DEV/DUIMPHA01/DUIMPHA01/maintenance_mode
    ems = /PUBLIX_UIM_DEV/DUIMPHA01/DUIMPHA01/ems
    stack_traces_log_only = false
    allow_showing_historical_alarms = false
    dap = dap
    nas = /PUBLIX_UIM_DEV/DUIMPHA01/DUIMPHA01/nas
    mcs_ui_app_url = /mcs-ui-app/
    ace = /PUBLIX_UIM_DEV/DUIMPHA01/DUIMPHA01/ace
    automated_deployment_engine =