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Cannot acknowledge alarms retrieved by the zEvent probe from secondary OC

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Article ID: 214709

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

UIM 20.3.3 and zEvent probe 1.0+ wasp_alarmviewer_api-2.1.7-HF1.zip

We have setup the zEvent probe to integrate with the new message service running on the mainframe to retrieve events.  We are successfully getting the messages in the UIM Operator Console and can acknowledge them from the Primary OC but not the secondary OC

Cause

Misconfigured secondary OC

Environment

Release : 20.3

Component : UIM OPERATOR CONSOLE - ALARM VIEWER

Resolution

Added the ems probe address to the ump_common section on the secondary OC wasp config.